Locked Phone · Malaysia
Selling a Locked Phone in Malaysia
Lock status affects whether ReDevice can buy a phone, and how it's valued. This page explains the types of lock we check for and what we need from you before a purchase can go ahead.
How you get paid
- Cash
- Instant DuitNow
- Bank transfer
Types of lock we check for
- iCloud / Activation Lock
- The device must be signed out of Find My / iCloud before sale.
- Google FRP (Factory Reset Protection)
- The device must be signed out of the Google account before sale.
- Passcode lock
- We need the device unlocked or the passcode provided for inspection.
- Telco / network financing lock
- Devices still under active telco financing may not be eligible. Confirm your case on WhatsApp.
- Carrier lock
- A carrier-locked device is accepted case-by-case; quotation is adjusted accordingly.
- MDM / company management lock
- The device must be released from company mobile device management before sale.
Ownership verification
ReDevice does not purchase devices with uncertain ownership or reported as lost/stolen. We verify ownership (e.g. MyKad, matching account details) before completing any purchase. This protects you as the seller, ReDevice, and the device's future owner.
Our approach
Exact acceptance depends on the specific lock type and device. Where a locked device is accepted, it's handled case-by-case and the quotation is adjusted accordingly. If you're unsure whether your device qualifies, describe the lock type on WhatsApp before visiting the store.
Common questions
No, the device must be signed out of Find My / iCloud before we can proceed.
No. ReDevice does not purchase devices with uncertain ownership or reported as lost/stolen, and verifies ownership before any purchase.
Describe the lock type on WhatsApp before visiting. We'll confirm whether it can proceed and how it affects the quotation.
Related
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Buy a pre-owned device
Looking for a quality-checked used device instead? Browse what's currently available.
Buy Used Devices -
Get it repaired
Screen, battery or other faults? Repairs for iPhone and Android at our Sungai Petani and Ampang stores.
Repair in Sungai Petani Repair in Ampang -
Trade in any direction
Sell, trade in, buy pre-owned, repair, then sell or trade again. See how trade-in works.
Trade-In FAQ
Real customers
Happy customers at ReDevice
Real ReDevice customers, photographed in our stores. No stock photos.
Have a locked phone to sell?
Send your device details by WhatsApp and receive an estimated quotation, no obligation. Walk in at our Sungai Petani, Ampang or Wangsa Maju store, or ask about courier buyback.
How you get paid
- Cash
- Instant DuitNow
- Bank transfer